Exchanges
At Saint Rule we want you to love your new lingerie and be completely satisfied with your purchases.
We understand that sometimes fits across different brands may differ slightly. We do have size guides available for all items, and our customer service team is always available to assist with any sizing queries at enquiries@saintrule.com. However, if your purchase does not meet your expectations, we can offer an exchange in size or for an item of equal value within the same collection.
An exchange can be provided providing the following criteria are met:
Please ensure you wear underwear when trying on your lingerie, as due to strict hygiene regulations, we cannot accept returned items that have been worn or are in a soiled condition.
Please note
All items returned for exchange will be thoroughly checked by the Saint Rule head office team. If the item does not meet the criteria outlined above, the return will be denied. Saint Rule reserves the right to cancel any exchange process if the outlined criteria are not met.
Faulty Items
We do not offer returns for change of mind after purchase. Returns will only be accepted if the garments are deemed “faulty”. We take the utmost care in our manufacturing and quality control, and are proud of the quality of our products. However, if you identify a fault with your purchase, please contact enquiries@saintrule.com immediately, supplying an image and description of the faulty product, together with your original order number.
A return of address will be provided to you by our customer service team, but can also be found in the “Contact” section of this website.
A description of how to care for your Saint Rule lingerie is provided on this website; additionally, care labels are sewn into every garment. Therefore, returns will not be accepted if the garment has not been cared for correctly.
Please Note
All exchanges are subject to size availability. If the desired size is not available, you are welcome to exchange the item for something of equal value within the same collection. Unavailable sizes in exchanges are not grounds for a return, as the items are not deemed faulty.
Saint Rule Garments run true to size.
If you have any queries regarding sizing, please do not hesitate to contact us at enquiries@saintrule.com
Loungewear Sizes |
||||
Saint Rule |
International |
AUS/UK |
EU |
US |
1 |
S |
8-10 |
36-38 |
4-6 |
2 |
M |
10-12 |
38-40 |
6-8 |
3 |
L |
12-14 |
40-42 |
8-10 |
Underwear Sizes |
||||
Saint Rule |
International |
AUS/UK |
EU |
US |
1 |
S |
8-10 |
36-38 |
4-6 |
2 |
M |
10-12 |
38-40 |
6-8 |
3 |
L |
12-14 |
40-42 |
8-10 |
Bodysuit Sizes |
||||
Saint Rule |
International |
AUS/UK |
EU |
US |
1 |
S |
8-10 |
36-38 |
4-6 |
2 |
M |
10-12 |
38-40 |
6-8 |
3 |
L |
12-14 |
40-42 |
8-10 |
Please note that bodysuits come with double button closure in crotch for adjustable length option.
Corset Sizes |
||||
Saint Rule |
International |
AUS/UK |
EU |
US |
1 |
S |
8-10 |
36-38 |
4-6 |
2 |
M |
10-12 |
38-40 |
6-8 |
3 |
L |
12-14 |
40-42 |
8-10 |
Please note all corsets have a padded cup and an adjustable hook closure down the centre back to adjust to 3 various fits. For D and DD cups, we advise you to size up.
Bralette Sizes |
||||
Saint Rule |
International |
AUS/UK |
EU |
US |
1 |
S |
8-10 |
36-38 |
4-6 |
2 |
M |
10-12 |
38-40 |
6-8 |
3 |
L |
12-14 |
40-42 |
8-10 |
Please note that the design of the bralettes in the Dream State Collection are cut away for a more seductive style. If you are a D cup or larger, we advise you size up. This style may not be suitable for DD or E cup wearers.
Bra Sizes |
|||
Saint Rule / AUS |
UK |
EU |
US |
10A |
32A |
70A |
32A |
10B |
32B |
70B |
32B |
10C |
32C |
70C |
32C |
10D |
32D |
70D |
32D |
10DD |
32DD |
70E |
32DD |
10E |
32E |
70F |
32DDD |
12A |
34A |
75A |
34A |
12B |
34B |
75B |
34B |
12C |
34C |
75C |
34C |
12D |
34D |
75D |
34D |
12DD |
34DD |
75E |
34DD |
12E |
34E |
75F |
34DDD |
14A |
36A |
80A |
36A |
14B |
36B |
80B |
36B |
14C |
36C |
80C |
36C |
14D |
36D |
80D |
36D |
14DD |
36DD |
80E |
36DD |
14E |
36E |
80F |
36DDD |